Case Study: Tarkenton Finanancial Support

Executive Summary

Tarkenton Financial supports an insurance business focused on guaranteed annuities for seniors and a computer software business. Its internal IT director leads the company’s technology work and brings in QIT Solutions when a project benefits from packaged expertise, experience in a particular area, or outside product research. Tarkenton has continued the relationship because QIT provides candid advice while leaving technology decisions in the company’s hands. Today, the co-managed arrangement covers selected user support, monthly onsite visits, licensing guidance, project assistance, and vendor comparisons.

Meet Tarkenton Financial

Larry Johnstone, IT Director at Tarkenton Financial, oversees technology for approximately 25 employees. Most work from the company’s main office in Buckhead, Atlanta, while several employees are based in Texas, North Carolina, and Florida. His responsibilities cover two distinct parts of the business, each with its own technology requirements.

On the insurance side, Tarkenton focuses on guaranteed annuities for seniors. Its computer software business includes PIP IQ, which gives employees and agents a way to ask questions about information their organization already holds. A request such as checking remaining vacation time can be answered from the local database, while broader questions can have personal details removed before information is sent to cloud services. Larry connected that approach to concerns about exposing personal information or violating regulations.