IT Support. Managed IT Services. Now with AI that actually works for you.
Less than half the cost of hiring internally. 24/7 monitoring. And an AI layer that catches problems before you do.
★★★★★ 5.0 on Google
Results, not promises
We've never been known as big talkers.
We'd rather help first and follow through. Our clients stay with us because we pick up the phone, get the work done, and quietly make the next problem easier to solve.
5.0
The problem
There's a problem with the way most IT providers approach business IT support.
We've heard the same story from every client who came to us frustrated.
Missed deadlines
Projects drag on. Tickets sit open. Your team works around the IT problem instead of through it.
Provider apathy
Once the contract is signed, the responsiveness disappears. You become a line item, not a partner.
Ignored IT needs
Don't settle for less
Here is how we do it.
Three principles we hold ourselves to on every account, every day.
Dedicated account managers
One named person who knows your environment, your team, and what matters to your business.
Dedicated account managers
One named person who knows your environment, your team, and what matters to your business.
Dedicated account managers
One named person who knows your environment, your team, and what matters to your business.
Meet the AI layer behind your IT team.
We didn't add AI to look modern. We built it because it makes our team faster, our response times shorter, and your IT more proactive than reactive. Here's what it does.
QIT Assist
AI concierge in Microsoft Teams
An AI helpdesk that lives where your team already works. Instant password resets, self-service IT, and answers grounded in your real environment — not a generic chatbot.
Instant self-service password resets
Trained on your documentation, not the public internet
Hands off to a human the moment it should
Available 24/7 inside Teams
Watchtower
Our AI operations platform
The brain behind our service desk. Watchtower QA-scores every support call, predicts ticket escalations before they blow up, and surfaces opportunities your team would have missed.
AI quality scoring on every support interaction
Predictive escalation alerts
Proactive monitoring across your stack
Knowledge captured automatically from resolved tickets
AI Development
Custom AI built for your business
From document automation to industry-specific copilots, we build production AI on the same stack we use to run QIT. Real workflows, real ROI, real ownership.
Document & workflow automation
Custom copilots for your team
Integration with your existing systems
You own the IP. We just build it.
Built on a foundation of trust. Your data stays in your tenancy. We don't train models on your information. Every AI action is logged, auditable, and reviewable by a human.
Why QIT
What makes QIT Solutions different?
Eight reasons our clients stay with us year after year.
We pick up the phone
Real humans, real responses, every time.
Follow-through built in
Tickets close. Projects ship. Nothing falls through.
Fast response times
Measured in minutes, not days.
Security-first
HIPAA-aware, SOC 2-aligned, financially serious.
Transparent pricing
Flat monthly. No surprise bills.
Industry expertise
Healthcare, legal, finance, nonprofit — we know your stack.
Strategic vCIO
We plan 12 months ahead, not 12 hours.
AI built in, not bolted on
The same platform we use, on your account.
What we do
Avoid the headache of managing your IT internally.
Whether you need ongoing support or a one-time build, we've got you covered.
Managed IT Services
Projects drag on. Tickets sit open. Your team works around the IT problem instead of through it.
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Help Desk Services
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Cybersecurity
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Microsoft 365
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Network Monitoring
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Cloud Services
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Backup & Disaster Recovery
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HIPAA Compliance
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vCIO & vCSO
IT Projects & AI Development
Need to build something? We design, develop, and deploy custom software and AI for businesses that need more than off-the-shelf can give them.
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Custom Software
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AI Copilots
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Document Automation
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Workflow Integration
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Doctor Referral Apps
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Vehicle & Employee Tracking
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System Integrations
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Mobile Applications
In their words
Trusted by businesses across Florida and Georgia.
We let results — and our clients — speak for us.
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QIT Solutions has been managing the computer systems for our nonprofit for nearly a year now and recently installed our security system. Their customer service and response times are exceptional. With their wide base of expertise, they have been invaluable in assisting us on such a broad range of IT matters.
HS
Heather Singleton
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QIT has been there to help me make some huge changes in my business. When we moved across state lines they coordinated everything for us. When we migrated to the cloud, they held our hand. They're not like other IT companies — they actually pick up the phone and solve the problems.
RB
Rick B.
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QIT Solutions has been managing the computer systems for our nonprofit for nearly a year now and recently installed our security system. Their customer service and response times are exceptional. With their wide base of expertise, they have been invaluable in assisting us on such a broad range of IT matters.
ZS
Zachary Smith
Getting started
It's easy. Here's how.
Three steps from frustrated to fully supported.